Privacy Policy

1. INTRODUCTION

Pacific Online Systems Corporation (POSC) is committed to protecting the privacy of our customers and website visitors. This Data Privacy Policy describes how we collect, use, disclose, secure, and retain your personal data through the “Contact Us” portion of our website. We encourage you to read this Policy carefully before using our website or services.

2. PERSONAL DATA WE COLLECT

POSC may collect the following types of personal data from you:

Information you provide directly: This includes information you provide when submitting a contact detail. This may include your full name, and email address. This is to facilitate communication and respond to your inquiries, feedback, or requests. Your information enables us to address your concerns effectively and provide you with the necessary assistance or information.

Information collected automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on our website.

3. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

• To provide you with the services and information you request
• To personalize your experience on our website
• To improve our website and services
• To comply with legal and regulatory requirements

4. SHARING YOUR PERSONAL DATA

We may share your personal data with third-party service providers who help us operate our website and services. These service providers are contractually obligated to keep your information confidential and secure. We will not share your personal data with any other third party without your consent, except as required by law.

5. DATA SECURITY

POSC takes all reasonable steps to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We use a combination of physical, technical, and administrative safeguards to protect your information. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

6. YOUR RIGHTS

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations (IRR), you have certain rights regarding your personal data. These rights include:

• The right to be informed about the collection, use, and disclosure of your personal data
• The right to access your personal data
• The right to rectify any errors in your personal data
• The right to erase or block your personal data
• The right to object to the processing of your personal data
• The right to data portability

7. HOW TO EXERCISE YOUR RIGHTS

If you wish to exercise any of your rights under the Data Privacy Act, please contact our Data Protection Officer (DPO) at dataprivacy@pacificonline.com.ph or by calling us at 02-8584-1700. Our DPO will promptly address your inquiries and assist you with any requests related to your personal data.

8. DISCLOSURE OF PERSONAL DATA

We do not share, sell, or disclose your personal data to third parties without your explicit consent, except in cases where disclosure is required by law or in response to legal processes.

9. CHANGES TO THIS DATA PRIVACY POLICY

We reserve the right to update this Data Privacy Notice as needed to comply with changes in laws, regulations, or business practices. We will post any changes on our website. We encourage you to review this Policy periodically to stay informed about updates.

10. CONTACT US

If you have any questions about this Data Privacy Policy, please contact our Data Protection Officer (DPO) at dataprivacy@pacificonline.com.ph or by calling us at 02-8584-1700.

Thank you for entrusting your personal data to POSC. Rest assured that we value your privacy and will continue to uphold the highest standards in data protection.